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ISLAND LIFESTYLE COLLECTIVE | CURATED FOR CHASING THE SUN

Order FAQs

 

ORDER MINIMUMS

Minimum order requirements for indent wholesale representation:

  • 4 units per style/colour variant

  • $500.00 AUD minimum order value per season

  

 

PAYMENT TERMS

Our B2B Wholesale Portal is an ORDERING platform only - once you submit your order our wholesale representative will contact you directly with your Invoice with applicable payment options, with payment due on delivery. 

Customers will be invoiced at the time their order is available for dispatch from our warehouse:

SOH [IN-STOCK]  Invoiced within 1 business day

INDENT [PREORDER] Invoiced on delivery, as per estimated drop dates

 

Payment terms are C.B.D and the Customer is required to pay each Invoice in full within seven (7) days from the date of the Invoice.

We accept payment via Direct Debit, Credit Card or PayPal (transaction fees apply).

Please note we do not offer the option for a credit account.

 

 

FREIGHT - AUSTRALIA

Wholesale orders are dispatched within 48 hours of payment receipt from our warehouse on the Gold Coast, QLD.

 

Domestic customers have 2 courier services available for delivery:

AUSTRALIA POST EXPRESS [1-3 Business Days] 

Express satchel delivery (recommended for all satchel-size orders & customers based in SA + WA)

COURIERS PLEASE [3-7 Business Days]

Economical road courier delivery (transit times vary for metro & regional locations, and is recommended for carton-size orders for the East Coast only)

 

*Please note the prices for above freight options are weight-dependent, so will be quoted individually per order.

 

 

FREIGHT - INTERNATIONAL

Wholesale orders are dispatched within 48 hours of payment receipt from our warehouse on the Gold Coast, Australia.

 

International customers have 2 courier services available for delivery, and we can advise on the most cost-effective service to your country:

DHL EXPRESS [2-4 Business Days]

AUSTRALIA POST EXPRESS INTERNATIONAL COURIER [3-7 Business Days] 

 

*Please note the prices for above freight options are weight-dependent, so will be quoted individually per order.

**For international customers please keep in mind your order may be subject to import duties & taxes, and these charges must be paid for by the recipient of the parcel. Please note LÉ SALTY LABEL will ONLY declare the full value of the international shipment, and include an invoice with the delivery.

 

 

ORDER CONDITIONS - INDENT

Indent orders must be submitted using the Wholesale B2B Portal. Season collections will be strictly pre-order only, with each range open for a 14-day sales period. 

Indent orders will be delivered into stores 6-12 weeks past the order cut-off date. Specific delivery timeframes will be provided with each collection.

In the event that a customer cancels an accepted order after the order cut-off date, they shall be liable to pay 50% of the total order as a cancellation fee.

 

 

ORDER CONDITIONS - SOH

We carry a small amount of Stock-On-Hand for repeats/top-ups with each range injection, however quantities are limited. 

In-stock availability can be viewed in real-time via our B2B Wholesale Portal, via the 'SOH AVAILABLE NOW' link.

 

 

SIZING

Our sizing is true-to-size, and we emphasise relaxed silhouettes and free-flowing fits, with styles designed with wrap-adjustable or elasticated waistbands to allow for sizing flexibility.  

 

All garments can be ordered across a 5-size range:

XS [AU 6 - US 2 - EUR 34]

S [AU 8 - US 4 - EUR 36]

M [AU 10 - US 6 - EUR 38]

L [AU 12 - US 8 - EUR 40]

XL [AU 14 - US 10 - EUR 42]

 

**Selected free-sized garments will be sold in a 2-size range: SM | ML

 

  

CAMPAIGN IMAGERY - CONFIDENTIALITY

Campaign imagery is available for customers to use on their store website and social media under the following terms –

 

  1. Campaign imagery must NOT be released prior to the stock delivery date. Campaign images are released exclusively to stockists to enable pre-ordering of collections, however these images must remain confidential until the official collection release
  2. All campaign imagery used for social media promotion must be credited to @lesalty_label. Where a store is posting a campaign on their blog, a full credit of the creative team must be included
  3. In instances where LÉ SALTY LABEL has commissioned a social influencer for social media collaboration / promotion, customers are permitted to re-share these images provided they are also credited to @lesalty_label

 

 

LABEL EXCLUSIVITY

Area exclusivity remains at the discretion of LÉ SALTY LABEL, and is not assumed unless agreed in writing. We will in all instances work to ensure fair distance is maintained between retailers. Please be in touch for terms of exclusivity - wholesale@lesaltylabel.com.au